By using or purchasing from www.by-lelian.com, you agree to the following terms. These terms protect both you as a customer and us as a business.

1. Ownership
The website is owned and operated by BY LELIAN. All rights to the website’s content, design, and images belong exclusively to us.

2. Product Use and Description
Each handbag is handmade and may have slight variations in color or texture.

All content, photography, and product designs are the intellectual property of BY LELIAN.

3. Pricing and Payments
Prices are listed in [insert currency] and include VAT unless otherwise stated.

Orders are confirmed only after full payment is received.

Payments are processed securely via third-party providers.

4. Shipping
We ship within Israel and to selected international destinations.

We do not ship to countries that restrict trade with Israel, including but not limited to: Iran, Lebanon, Syria, Iraq, Yemen, and others.

Delivery times vary by location. You’ll receive tracking information once your order is dispatched.

5. Returns & Refunds
You may return unused items within 14 days of receiving your order.

Returned products must be in original packaging and perfect condition.

Personalized/custom orders are non-refundable unless defective.

Return shipping is the customer’s responsibility (unless the return is due to our error).

6. Limitation of Liability
BY LELIAN is not responsible for indirect damages or delays. Our liability is limited to the value of the product purchased.

7. Jurisdiction
All legal matters shall be handled under the laws of the State of Israel. Exclusive jurisdiction is given to the courts of [Insert City, e.g. Tel Aviv].

8. Contact
For any questions about these terms, please contact:
📩 lelianmorkos@gmail.com
🌐 www.by-lelian.com
Location: Kfar-Yasif, 133, 2490800

🔐 Privacy Policy – BY LELIAN
Last updated: [1/8/25]

At BY LELIAN, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website [www.by-lelian.com].

1. Information We Collect
We may collect the following information:

Full name, email address, phone number, and shipping address

Payment and order details (processed via secure third-party payment systems)

Technical data such as IP address, device type, and browsing behavior (via cookies)

2. Use of Information
We use your information to:

Process and deliver orders

Respond to your messages or inquiries

Send optional updates and promotional emails (only if subscribed)

Improve the functionality and design of our website

3. Sharing Your Data
We do not sell your data. Information is shared only with trusted third parties (e.g. delivery services, payment processors) to fulfill your order or operate the site.

4. Cookies
Our site uses cookies to enhance your experience and gather site analytics. You can control cookie preferences in your browser settings.

5. Your Rights
You can:

Request access to your data

Request correction or deletion of your data

Unsubscribe from our emails at any time

6. Data Security
We follow best practices to protect your data. However, no method of online transmission is 100% secure.

7. Contact Us
Questions about privacy? Contact us at:
📩 lelianmorkos@gmail.com
🌐 www.by-lelian.com
Location: Kfar-Yasif, 133, 2490800